AI-Powered Loyalty and Retention Marketing That Helps You Sell More
Turn customer data into personalized experiences, real-time offers, and automated journeys that increase purchase frequency, average order value, and customer lifetime value.
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Change customer behavior with a customer engagement platform built for loyalty.
Work smarter, act faster, and optimize your marketing spend with Clutch’s enterprise loyalty platform. Identify your most valuable customers in real time. Understand customer trends and build dynamic segments using AI-powered insights. Motivate each consumer with personalized offers and experiences that increase engagement, purchase frequency, and spend.
Identify, understand, and motivate customers across every buying channel and marketing touchpoint in real time with Clutch's customer loyalty platform.
Automatically create, manage, and activate a unified 360-degree profile for every customer in real-time. Synchronize customer profiles and audience segments across platforms, programs, and channels to maintain a complete, current view of every customer.
Centralize each consumer’s spend and non-spend behavior into a dynamic profile.
Instantly manage all data, from zero-party to third-party sources.
Leverage ML & AI to protect margin by executing individualized offers and incentives in real-time.
Increase opt-ins from first-time buyers.
Develop personalized strategies for every customer with Clutch's AI-powered loyalty platform.
Combine AI and marketing intelligence to understand customer behavior, uncover meaningful trends, and create personalized strategies that increase engagement and purchase frequency.
Use machine learning to automate customer segmentation and connect each audience to the right retention strategy.
Consumers will naturally move between segments in real-time based on their individual behaviors and all available data on their profile.
Machine learning alerts you to potential consumer churn and fraud in real-time and proposes measures to counteract them.
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ML- and AI-powered smart offers protect margin with individualized, SKU- and item-based strategies that drive incremental spend.
Motivate customers with personalized experiences that increase engagement, retention and sales.
The Clutch Platform turns customer data into actionable insights and those insights into personalized journeys. Create relevant offers in real time, motivate customers to take action, and build more profitable, lasting relationships.
Create automated journeys for every individual based on which audience segments they occupy and activities you want to drive across spend and non-spend behaviors.
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Trigger relevant engagements your customers care about across email, SMS, MMS, and direct mail.
One unified platform for AI-powered retention marketing, customer activation, and analytics
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Customer Data Platform
The Clutch CDP connects all the dots for you in real-time so you can stop trying to solve “the data issue” and focus on understanding each consumers’ unique journey across stores, web, and mobile.
Loyalty Management
Use machine-learning-powered loyalty journeys to effectively engage your customers. Real-time data and automation rules enable you to individualize programs while reducing the time required to manage them.
Gift Cards & Stored Value
Gift cards are more than just impulse purchases or one-way transactions. Grow your customer base with a strategic stored value solution that complements your marketing strategy, and turn anonymous gift card users into visible repeat buyers.
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Offer Management
Activate your customer data to deploy intelligent offers that drive positive behaviors over time.
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Marketing Orchestration
Avoid costly integrations, save time and money, and accomplish more with fewer resources using Clutch’s marketing orchestration module.
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40+ Pre-built integrations
Connect everything in one place
Clutch integrates with more than 40 partners, and our open API framework allows you to connect virtually any tool you need.
Customer testimonials
Hear from customers who use Clutch to drive retention with a dedicated loyalty platform!
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